Fabric Navigation
HELP & INFORMATION

Frequently Asked Questions

Everything you need to know about our fabric catalog, sample swatches, and bespoke fulfillment.

What is the minimum order quantity for fabrics?

We have no restrictive bolt minimums. You can purchase fabrics starting from just 1 meter. We believe in eliminating deadstock waste and enabling independent tailors and designers to sample freely.

Can I order sample swatches before committing to yardage?

Yes. Every fabric in our archive offers a €1.00 sample swatch option with flat-rate sample postage. Swatches measure approximately 10x15 cm so you can evaluate the true hand, weight, and drape.

Where do you ship from, and what is delivery time?

All orders are cut, quality-checked, and dispatched from our primary fulfillment facility in Spain. Standard European delivery takes 2–4 business days. Express worldwide shipping is available for North America, Asia, and the Middle East.

Are businesses and design studios eligible for VAT exemption?

Yes. If you are an EU registered company with a valid VIES VAT number, you can enter your VAT number during registration or checkout for zero-rated Intra-Community transactions.

Can I place an order directly via WhatsApp?

Absolutely. Our cart allows you to choose between Web Direct Checkout and WhatsApp Direct Order, where our concierge will review your fabric selection, confirm yardage, and prepare a custom invoice.

Have a question not addressed here?

Contact Customer Support